Egyptian Steel Services – egysteelpvd.com
Welcome to Egyptian Steel Services.
Egyptian Steel Services is an Egyptian industrial and manufacturing company specializing in stainless steel works, metal fabrication, PVD coating, and premium metal furniture solutions. Since our establishment in 2016, we have expanded across Egypt, the UAE, Saudi Arabia, and international markets, delivering high-quality engineering solutions for both individual customers and large-scale projects.
Through our website egysteelpvd.com, we showcase our products and services, receive inquiries and orders, support custom project requests, and provide professional customer service.
This Privacy Policy explains how Egyptian Steel Services (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or use our website and services (collectively, the “Site”).
By accessing or using egysteelpvd.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you contact us, request a quotation, place an order, or register on our website, we may collect:
Full name
Email address
Phone number
Company name (for business clients, contractors, and developers)
Billing and delivery address
1.2 Order & Project Information
Product details (stainless steel furniture, custom metal works, PVD finishes, specifications)
Custom project requirements and uploaded designs
Order history and invoices
Payment status (payments are processed securely via third-party providers; we do not store card details)
1.3 Technical & Usage Information
Automatically collected information may include:
IP address
Browser type and device information
Pages visited and time spent on the Site
Referring URLs
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
Ensure proper website functionality
Improve performance and user experience
Analyze website traffic and user behavior
You may disable cookies via your browser settings; however, some features of the Site may not function properly.
2. How We Use Your Information
We use your information to:
Process and fulfill product orders
Respond to inquiries, quotations, and custom project requests
Communicate with clients regarding projects and services
Manage customer accounts and relationships
Provide customer support and technical assistance
Send order confirmations, invoices, and delivery updates
Send marketing and promotional communications (with opt-out options)
Improve our products, services, and website performance
Comply with legal, tax, and regulatory requirements
3. Data Sharing & Disclosure
Egyptian Steel Services does not sell, rent, or trade your personal data.
We may share information only with trusted third parties, including:
Shipping and logistics providers
Payment gateway providers
Website hosting and IT service providers
Manufacturing, engineering, and project partners
Government authorities or legal entities when required by law
Professional advisors under confidentiality agreements
All third parties are required to protect your data and use it only for legitimate business purposes.
4. Marketing Communications
You may receive:
Transactional communications (order updates, invoices, project status)
Promotional messages related to our products, services, and offers
You can opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
Please note that essential service-related communications will still be sent when necessary.
5. Data Retention
We retain personal data only for as long as necessary to:
Fulfill business and contractual obligations
Manage ongoing projects and customer relationships
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
6. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Request details about how your data is processed
You can submit requests by contacting us at:
📧 info@egysteelpvd.com
7. Account & Data Deletion
You may request deletion of your account and personal data by emailing:
After deletion:
Your data will be permanently removed unless retention is required by law (such as tax or invoicing records)
This action is irreversible
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your data, no online system is completely secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of the Site constitutes acceptance of any updates.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Egyptian Steel Services
📧 Email: info@egysteelpvd.com
🌐 Website: https://egysteelpvd.com
📍 Based in Egypt